Parks Chevrolet

I dread calling to schedule the routine maintenance for our vehicle. The scheduling part is fine... It's the fact that they do not offer to come pick up my car when I am less than a quarter of a mile from them. No, I have to bring it in, then wait for them to find someone to bring me back to work. Most of the time they have men waiting around, but can not decide which van to use.... Thank goodness that I bumped into Mr. Ed Eubanks. He works in the Truck Sales. He heard my issue and personally came to me and got my car and brought it back to me once Parks was through with it. He did not get paid for doing it, it was just customer service. I, a customer, will remember that. This was our first (and last) vehicle we will buy from them. We have also purchased the "Top of the Line Warranty" so we wouldn't have to worry about cost to have maintenance done, and they must not remember that... Everytime we bring it in, they try to charge us... They should look at our account when we schedule service, they would see it.