Ilderton Dodge Chrysler Jeep Ram
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Internet Purchaser's Beware
Written by 04/02/2011
onIlderton Dodge represents the old world sales tactics of Bait and Switch: I negotiated a price for a 2009 PT Cruiser via their Internet Sales Team. When I showed up at the dealership to complete the purchase I was told by the sales manager that they could not honor that price and would not sell me the car; the internet team mistakenly gave me a wrong price; and if I wanted the car it would cost me $1,500 more plus fees. Luckily I got up and walked out. Later that day the car was pulled from Ilderton Dodge's web site but has shown up in other internet searches.
This dealership delivered Dishonest Sales Tactics and Poor Customer Service. My advice for internet purchasers: don't waste your time. The dealership uses the internet team to bait you with a price and then claims foul once you show up on the lot. If this is the kind of service one would receive from the show room floor, what kind of servce would one receive from the service area?
Stay Away!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No