Durham's Auto Mart
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sales Rating
Best car buying experience ever!
Written by 07/25/2017
onAfter months of looking for just the right used car and being frustrated with other dealers, this dealership came through for us! The car was exactly as described when we arrived and TJ was extremely helpful in every way. There was none of the usual sales pressure or manipulation to make a decision...no bait and switch or misrepresentation of the car or its condition...just honest information about the vehicle, the process and an offer to assist in any way possible. It felt like we had known them for years instead of it being our first meeting. TJ and Roxanne were a pleasure to deal with. The vehicle was in excellent condition and had been thoroughly checked out by their service department, detailed and ready for purchase. The entire purchase process went smoothly and, in very little time, we were driving home in a beautiful car! It's nice to know there are still dealerships with integrity who understand real customer service. Until we came here, we were so frustrated with driving long distances to see a car we were told was in great condition only to arrive and be very disappointed. I would highly recommend TJ, Roxanne and this dealership to anyone who wants to be treated honestly, fairly, professionally and courteously when purchasing a vehicle! TJ even called the day after our purchase to thank us for our business. So thoughtful! We will certainly be back when we are ready for our next car! Best car buying experience ever!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes