Hendrick Chrysler Dodge Jeep Ram of Concord
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Just the Way Customer Service Should Be
Written by 02/24/2015
onI recently purchased a Jeep Compass. I'm one of those people who does mountains of research before even walking in the door. Never having dealt with a large dealership before, I was wary and uncomfortable. Lashanda made the experience enjoyable (and sat through two inquisition-style test drives like a champ). Victor worked with me to get exactly what I wanted (including working a dog ramp for my disabled pup into the deal). Lee made signing all the paperwork understandable (and helped get a great extended warranty included for less than $1 more a month). Even the service guys who installed my wheel locks were great. Overall, my best car buying experience to date, and I highly recommend getting your next vehicle from Hendrick CDJR.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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kiaofconcord on 02/27/2015
Dealer Response
lb75210,
Thank you for taking the time to review our dealership. We are glad that Lashanda was able to assist you and Victor was able to provide assistance for your dog to travel as well. We hope that you enjoy your purchase and we look forward to seeing you again at Hendrick Chrysler Dodge Jeep Ram of Concord.
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