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Hendrick Kia Of Concord


7550 Hendrick Autoplaza NW, Concord, NC 28027 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
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Yes (5) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Bad Experience
Written by louisv3 on 07/18/2015
First day I went there my first salesman was nice and cool. We had talked a price but I could not get the car that day. A couple days later I ended up getting the car but had a horrible time buying my car. After being rushed for days to buy my car it was not ready when I went to sign all the papers and the price that I discussed with my first salesperson was thrown out the door. I came back to get my car noticed the trunk needed hydraulic struts and one of my back lights was loose. I was told they were going to order the parts and the next day I asked them and he said he was going to get back to me and didn't. Even when they said they were going to get the parts I would still have to pay for labor. So not only did I pay more than was told which I one reason I decided on the car but had to wait to get it after putting almost a down payment of 50% but have further problems I have to deal with that were there before I left the lot.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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hendrickauto1 on 07/29/2015
Dealer Response
Louis, thank you for bringing your concerns to our attention. Please reach out to our ROM, David Pierce, at your earliest convenience so that we may address your concerns 704-456-3200
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