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Scott Clark Honda


7001 E Independence Blvd, Charlotte, NC 28227 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Buyers Beware!
Written by Lemonowner16 on 08/26/2016
Purchased a used Hybrid vehicle with a extended warranty. I was skeptical to the purchase due to hybrid engine but was assured warranty would cover hybrid battery if it was to go bad. Not even two weeks after I purchased the vehicle it started acting up. I brought it to service for them to tell me all was normal to the hybrid. Not knowing any different I trusted once again. Within four weeks my vehicle would not stay running after leaving work one evening. I had vehicle towed to different dealership because of distrust with Scott Clark Hondas service dept. Diagnosis was that hybrid battery was bad with numerous other issues. Warranty that was assured would cover hybrid battery will not and I was told it would be $5500 for me to replace it. When it was first brought to General Manager James "JB" Beckleys attention he said he was going to help make the situation right. He now has not responded to numerous attempts of myself and other service dept. to speak with him so he can "make it right"! I am now without a vehicle and continue to be ignored. Buyers Beware!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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