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Scott Clark Honda


7001 E Independence Blvd, Charlotte, NC 28227 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
horrible service
Written by elballard on 09/08/2015
Me and My wife were interested in a 2007 Acura MDX that Scott Clark Honda of Charlotte NC had. So we went in to take a look at the vehicle. Well when we got there it did not start up but this was understanding because it had a sticker saying that it was not ready to be sold. So left and came back another time to see if it was up and running. It was so they did some numbers and unfortunately it was not the price we were looking for. So once again we left with out a car. So two days later we look on line and the car price had dropped to where we were trying to get to. The sales man called me and emailed my wife saying that the price had dropped and to come back in to take 3rd look at the car. So today 09/7/2015 I go in before I go into work and go through the test drive again. So then after I come back and ran the "numbers" he says to me that the price was wrong. Now by that point I had already told my wife to go ahead and get the kids ready and meet me at the dealership. So I leave again and at this point furious that I have wasted a lot of my time because their employee told me to come back out to look at a car that had been priced "wrong" for weeks and the internet manager says "well the employees make mistakes". I leave again and get a call back and he then tells me well they made another mistake and that the price I had saw was actually correct and gave me some reason why it happened. Then proceeded to offer me a price on a car that was ridiculous. This car started at $17859 on June 27 then on Aug 14 dropped to $13549 and then priced raised to $13859 but it was a mistake right. Now they offered after all this happened to sell me the car for $12000 and thats with my trade in. crazy part is that my trade in is worth $4500 both this of which another dealer has offered for it and NADA says $4300 so they offered me half of what it was actually worth. That was a slap in the face NOT a we're sorry for all the confusion. This place does not know how to treat customers. I countered their offer and I got no call back. I wouldnt buy a car from them if it was $1.00
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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scottclarkgr on 09/11/2015
Hello elballard, I would like to begin by apologizing for your experience at our dealership. I am uncertain of what happened during your buying experience, but if you would be willing to contact me, I would appreciate speaking with you in greater detail. Thank you, J.B. Beckley - General Manager (321) 446-8930.
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