Scott Clark Honda
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Licesce plate not sent after expiration of temp license plate
Written by 01/08/2017
onI bought a honda car from dealer where I spent almost an hour understanding different service cover plans but finance manager did not bother to inform me that i need to also pay personal property tax payment in tax office of my state.
Being non resident citizen here I preferred to go through dealership for license registration which they delightedly charged me. They took my signatures on a lot of paper (which i consider legit for sale) including one which confirms that I have been told about personal property tax payment.
Nonetheless without any clue of any such formality I was waiting for my original license plate. As temp license plate was expiring, I tried to contact dealership. but It was really difficult to catch hold of anyone. (may be they do not serve for post sale customers). After days of try , I got this information that I should have sent them receipt of personal property tax for the vehicle.They even informed me if I will send them receipt , next day they will send me original license plate. Looking at expiry of temp plate I went the immediate next day and sent them receipt.
Yet again I tried for next 3-4 days to contact them but No one was available.My temporary license plate also got expired and I have no other option but to rent other cars for my personal use my car has no valid registration. After several trials , i could connect to another executive who said they are going to send plates on Friday (7 days after expiry of temp regis). I still waited for Friday and nothing came. I called them again and They said tomorrow you would receive this plate for sure. And will you believe I am still writing this review without my original plates.This is probably one of the most unexpected experience of mine in USA where dealers like these do not take such things seriously. I must have spent more than $150 for renting other cars because of my dealership has not sent me valid registration.
In case anyone wish to contact me , please email me [contact information removed].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes