Westcott Buick GMC
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Dealership Service Review
service Rating
Getting tires
Written byon 12/27/2021
When setting up the appointment it was stated that it wouldn’t take long and we had a choice of what the dealership had or they could get other tires within 30 minutes. It was 30 minutes before anyone came to talk to him about what kind of tires he wanted. Husband declined the tires on site so the parts rep left and came back with a brochure of alternatives. It was over an hour from appointment time to getting the tires on premises. It would have been better if they had discuss the selection at the time the appointment was made. It just made the wait seem even longer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No