South Shore Hyundai
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The old bait and switch
Written by 10/18/2015
onAfter visiting three dealerships prior to Advantage Hyundai I was hoping they would give me the best deal out of all three seeing as I was going from one Hyundai lease into another one. first and foremost I initially felt at ease I felt our salesperson was knowledgeable I was very wrong. We decided at 4:30 PM that our sales person had hit the right number for our budget so we agreed to sign papers. That's when it started to go down hill. We kept getting hit with misinformation left and right and by 6:30 when we were finally ready to sign the paper work we got the inevitable numbers change. "well what would you like to do about the over mileage"? Well we had discussed that our main issue from the get go was that we needed it to be rolled into the new lease. By that point we had been there for almost 4 hours with little to no communication about what was going on. We decided to just cancel the whole thing and go with another offer we had from Ford. At that point we had the head sales manager come over and try the your credit score is not up to snuff approach and this is all we can do. This is exactly what happened to us at a prior Hyundai dealership, however we had already had our credit run and although it was not perfect it was far from horrific. I have never missed or been late on a payment. The cherry on top is that we were so annoyed at that point I left without my license ever being returned. I went back the next day and after 5 minutes was told it was not there and that they must have given it back to me or it could have been shredded with the file. I double and triple checked my pocketbook, wallet, Jeans, car, and phone case. If you want to be offered numerous cups of coffee and have someone only care about the sale then definitely come here to get your car. I will be going back to the original Ford dealership who quoted me honestly with no number changes even after my credit was run. I will end up having to put some money down but I will Never buy lease or recommend Hyundai ever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No