South Shore Hyundai

This dealership uses deceitful tactics to fool the buyer into a false sense of assurance. Originally I was pleased with my buying experience. Until I got home and realized I had not received any paperwork when I left with the car. As soon as I realized this I called and they told me I had to come back and pick it up. When I did go back no one knew where my paperwork was and I was told by Izzy he would overnight it. That never happened but what did happen is they wrongfully changed the terms of my warranty contract stating that the warranty company had "kicked it back" and my 5yr 60,000 mile bumper to bumper warranty was no longer valid. They tried to get me to sign a new contract for a 2yr 24,000 powertrain warranty! I was shocked that they thought this would be ok. I refused and argued and was able to get a 3 yr 36,000 mile warranty out of them. Which is a big difference then the original one. And remember they never gave me my paperwork so I had no proof that I ever signed the better warranty. That paperwork was no longer valid so theY destroyed it. Like I originally stated deceitful, unprofessional and just plain wrong practices go on in this place.... STAY AWAY!!!