Romano Mazda

A few months ago, I was looking into purchasing a new CX-5 and decided to look into Romano after it was recommended from a family member. Romano was offering a medium-trim for the same price as an entry-level trim that I considered purchasing in Massachusetts where I live. I reached out and connected with Jon, who was helping me each day and educating me through the car purchasing/leasing process. He was not afraid to give me his opinion about my decisions and covered all of the bases which armed me to make informed decisions. Jon made it possible for myself to get most of the process done remotely and when I drove to Syracuse I had to do minimal things to complete the sale. My experience at Romano was positive to the point that I will be doing most of my "big maintenance" there as they respect their customer loyalty. This is a great location for anyone who does not know a lot about car-purchasing and needs a little "coaching", and I believe that they have a continuity of care that many dealerships may not have. Thanks guys!