Island Toyota
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Dealership Sales Review
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nasty, hostile sales people - stay away
Written by 05/06/2021
onWe went to buy a car from this place, and instead of being polite and explaining us all the options and answering our questions, Anthony and his manager Jimmy were really nasty, their answers were very rude, each question was answered in a way as if we asked them something outrageous. And the questions were, for example, what was their rate of financing, what was a difference between different but similar models, etc. The way they spoke to us, even the way how Anthony greeted us the moment we walked in (it was the second visit in a few months) was like they didn't want us there. Not to mention they had some false advertising about the financing interest rate as well as the car condition was misrepresented (we were told the car we came to buy had no accidents while an official report should a clear damage). Sure enough, we left without a car even though we were going to buy it this time for sure (sadly we had our second car broken yesterday so we were really pressured to buy it). So, if you want to get some nasty treatment, go visit them. Otherwise I'd suggest you look elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No