Nardy Honda Smithtown
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Dealership Sales Review
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2013 Honda Accord Sport
Written by 05/26/2013
onMade two visits to Nardi Honda.
The first was the feeling out process - We met with the salesman as soon as we arrived and told him that we were in the research phase.
We took a test drive and said we'd contact them if we were still interested.
About 3 days later, a follow up phone call was left on our answering machine asking us whether we have made a decision.
We did not return that call.
One week later the salesman left another message and we told him that we were still interested and that we'd like to come in again.
I spent a good five minutes on the phone asking more questions and the salesman was accommodating.
We scheduled an appointment for another test drive for the next weekend.
About an hour before the appointment the salesman called to let us know that he was running a little late with a prior customer and asked if we could push our appointment back a half hour.
I thought that was considerate rather than making us wait.
We arrived at the dealer and our salesman was still busy with the prior customer but a different salesman helped get us set up with our test drive and actually went with us on a lengthy drive.
When we returned we met with our original salesperson and within 30 minutes we were able to work out a deal for a new car.
We did the paper work and were done within an hour of the negotiating process.
Negotiations went smoothly.
He gave us a starting price we gave him our proposal and in the end we got very close (within a couple hundred dollars) of what we thought was an acceptable purchase price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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nardyhonda on 05/29/2013
Dealer Response
Hello and thank you for taking the time to post this review. I am happy to hear that our salesman also appreciated your time by calling you instead of having to wait. I hope you are enjoying your new vehicle and we look forward to seeing you in the future. Thanks again and have a great day.
Regards,
Jeannie Wood
Business Improvement Manager
Nardy Honda
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