BMW of the Hudson Valley

I was involved with BMW HV on a lease of a 135i. They committed out and out consumer fraud by not properly clearing the lease with BMW Finacial. A red flag was raised with BMW Financial. I called the dealership multiple times. The sales staff would not pick up when I called. My emails and voicemails were never returned. The owner of the dealership was openly hostile and rude. I ultimately reported them to BMW North America, BMW Financial and the New York State Attorney Generals office. The NYS Attorney General office took my complaint of consumer fraud seriuosly. BMW North America tried intercede on my behalf, but with little positive effect on the dealership's behavior. I was released from the lease only after the Office of the NYS Attoney General was involved. I will never buy or lease a BMW again.