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DELLA Honda of Plattsburgh


702 Rte 3, Plattsburgh, NY 12901 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Regretful Buyer
Written by ShellyDenise73 on 03/17/2018
I have recently purchased a vehicle from Della Honda and I would never do business with them again and I urge anyone who is considering going to this dealership to look away before you end up regretting it as much as I do. I traveled hours to their dealership based on what I was told by there sales rep on the phone and was told the car was never driven in the snow and was a garaged kept vehicle. The vehicle I regretfully purchased has less then 30,000 miles on it. Everything looked great on paper until the lies started shedding light. In the owners manual in the vehicle it showed the car was indeed driven in the snow something there maintenance people should have seen or at least been honest about. Not only that but there are numerous of spots on the vehicle that was hidden under all that shine and gloss they do that shows rust spots bubbling under the paint. This car is not in the shape they stated it was in. So what did they do about it, nothing but insult any attempts I tried to make the situation a win/win for both parties including paying for every mile I put on the car to drive it home and back to there dealership since I hadn't driven it since I got it home and brought into the garage and seen the "proof in the pudding" as one would say. I also offered to pay all the processing fees to return this vehicle back to them. They said NO but I could bring it back and they would use the trade in value of the car towards another car on their lot! Trade in value!! Are you kidding me! Fool me once, shame on you, fool me twice, shame on me. So needless to say I am stuck paying for a vehicle thats going to cost me thousands of dollars to repair and thats just the body work thats not including whats going on with the noises I hear every time I steer the car to the left and right! Stay away from Della Honda and save yourself money and aggravation. If anyone from Della Honda tries to discredit this review, keep in mind that I have proof of every email correspondence and lots of pictures to back this up.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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