Basil Ford of Niagara Falls
Back to Service Reviews
Dealership Service Review
service Rating
Better than most
Written byon 02/25/2023
Scheduled service was quick and efficient. Noted a nail in my tire that they asked about fixing and updated me when they determined it had not punctured the tire (honesty is a good thing!).
Service waiting area appeared generally clean and comfortable. A couple areas of the dealership could use some attention (dead leaves around ficus trees, dirty windows-the things you notice while waiting).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes