Basil Ford of Niagara Falls
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Dealership Service Review
service Rating
Excellent Service Received
Written by 01/10/2019
onI called this morning, because I received an alert that I had low tire pressure. I was driving to work when this happened. I called Basil Ford of Niagara Falls because it was close to my work. I had never been to this service center but was hoping they could help me. The service dept got me in late morning. When I arrived, I was greeted right away. I told them I wasn't sure if it was because it was cold out or if I had a nail. The gentleman told me he would check all the tires and inspect them. I was there maybe 5 minutes and he came out and told me no nails, but all my tires were low. He filled them and sent me on my way, at no charge. I really appreciated the quick response, because I left work and needed to get back. I will definitely return to Basil Ford for any future service needs. I highly recommend!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes