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Basil Ford of Niagara Falls


6980 Niagara Falls Blvd, Niagara Falls, NY 14304 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service Received
Written by Courtney on 01/10/2019
I called this morning, because I received an alert that I had low tire pressure. I was driving to work when this happened. I called Basil Ford of Niagara Falls because it was close to my work. I had never been to this service center but was hoping they could help me. The service dept got me in late morning. When I arrived, I was greeted right away. I told them I wasn't sure if it was because it was cold out or if I had a nail. The gentleman told me he would check all the tires and inspect them. I was there maybe 5 minutes and he came out and told me no nails, but all my tires were low. He filled them and sent me on my way, at no charge. I really appreciated the quick response, because I left work and needed to get back. I will definitely return to Basil Ford for any future service needs. I highly recommend!!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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