Basil Ford of Niagara Falls
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Dealership Sales Review
sales Rating
Worst place ever
Written by 11/02/2018
onIf I could give negative stars I would. I have never in my life been treated so poorly and continue to be brushed off now that the sale was completed. I was told everything I wanted to hear until sale was finalized and then it was like I never existed. The first 30 days I owned this vehicle I had it in my possession for about 10 days. The rest of the time it was sent to a different dealership because they could not fix it themselves. I tried returning the vehicle under the lemon law and the general manager told me "No and if you don't like it come back with a lawyer". So I would advise anyone in the future to totally disregard the Basil Ford Niagara Falls location for any purchase or service. I will continue to make it known how bad my experience was and still is with this dealership. Never again will I deal with a basil dealership anywhere thanks to the salesman and general manager at the Niagara Falls location.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes