Colandrea Buick GMC

March 11, 2009, I bring my car to Colandrea Buick GMC where I bought the car to get 2 new tires put on. After waiting for my car for 2 hours they tell me my car is ready to go. As I am pulling out of the lot I thought I hear a noise but thought nothing of it. I proceeded to turn out of their driveway onto a four lane highway and hear a bump sound. As I go to turn the car around to bring it back, I look in my rearview mirror to see my back passenger tire fly off the back of my car. I am able to get it back into their driveway to find my bumper falling off and look to see my tire in the middle of the same four lane highway. I call them to tell them what happened from my cell phone and the service manager tells me don't worry we're going to take care of EVERYTHING! They send a "technician" down to my car to put the tire back on and then bring it back in to the service bay to fix the bumper. They put the bumper back on but it has dents and scrapes that they say they will fix it. By the way the taking care of everything was them offering me $150 back in service bucks as part of their owner loyalty program. As if I would take my car back to them for service EVER agiain. Why would I when they can't even do something simple as putting the lug nuts back on a car after changing the tires? While I ended up getting a full refund, I now have to worry about frame and rim and other alignment issues with the car. I wouldn't recommend or go back to them for service!