NorthStar Mitsubishi

Absolutely the worst car buying experience I've ever had. Knew which car I wanted. Went to the dealership. Sales person (refereed to here as [non-permissible content removed]), showed me the car. Was more interested in making small talk and could not answer many questions about the car or the buying process. Assured me I would get the internet price for the car and that there are no added fees (besides the usual registration etc fees) and that I could use my own financing to get the internet price. Go inside to finalize the sale. Immediately with the internet pricing they add on an extended warranty to the car that costs $2000 and I must get this to get the internet pricing. Later on I find out that this "extended warranty" is a NIADA certified protection and must be included with NIADA used car sales and there is really no purchasing this protection. This was emphasized by the fact that on the invoice this does not show up as an additional charge but is included in the price of the car. The "extended warranty" brings the total cost close to what I expected to pay for the car before taxes so I proceed with the sale. Next the finance guy comes out and says that they cannot give me the car at that price with my own financing and that they will have to add in an additional $200-$400 if I do not finance with them. They promise to match my financing rate, so again I proceed with the sale they do get me the same rate. By this time I'm noticing the finance guy is getting very arrogant with his attitude. I tell them I can pick up the car next Sunday. The finance guy says I need to pick it up tomorrow and that that he will get me a half a point (.5%) reduction in my interest rate. I agree to make the sacrifice to come in the next day. Make it clear that I will be transferring my plates. Go in the next day to pick up car. The arrogant finance guy gives us a hard time because we ask lot of questions and refuse to electronically sign papers before seeing what the papers entail. Finally see the financed interest rate and it is not a half point lower as promised but only .1%. The arrogant finance guy says he promised to TRY to get .5%. I know he is lying because the previous day the manager said to match my own financing rate is hard, so there was no way he could have gotten .5% lower rate, he just wanted the car off his lot. Finance guy keeps trying to get us to purchase and extended warranty (in addition to the NIADA warranty). At this point I have no more tolerance for his foolishness because he thinks I'm dumb (the car is still under the manufacturers warranty). Now despite walking into the dealership with my plates that needed to be transferred, and sitting right opposite him, he gave the dumb car sales man new plates to put on the car. The [non-permissible content removed] puts the plates on the car despite him commenting and holding the plates to the transferred when we had first walked in. I asked [non-permissible content removed] if I will be getting a refund for the cost of the new plates since they had apparently included that in the total invoice. At this point because [non-permissible content removed] doesn't have an answer to anything, he begins to sweat and stutter. He takes the wrong plates back in and come out and tells us that I need to come back Wednesday to change the temporary registration sticker because they were out and they had to use one form another dealership. At this point I'm so annoyed because they make me come back the next day to pick up the car and they don't have the correct registration sticker, and now I have to come back in two days to get the correct one. When asked about it, they have no response. I go back on Wednesday and they still did not have the correct temporary registration and end up going back on Sunday for a third time. Promised to make a second key for which I would pay. Next day say they cant do it. They lost out on a 2nd car sale and repeat customer because of their deceptive switch and bait, thievery and incompetence.