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Heinrich Chevrolet

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Heinrich Chevrolet
5775 S Transit Rd, Lockport, NY 14094 (map)
Today 9:00 AM - 5:30 PM
Sales Rating
5 out of 5 stars (6)
Recommend:
Yes (1) No (0)
Service Rating
4.33 out of 5 stars (5)
Recommend:
Yes (3) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Customer Service Experience
Written by Heather M. on 09/14/2023
The service coordinator, Mitch, was friendly and knowledgeable. He made sure that I had a shuttle ride to and from work. Moreover, he viewed some of the issues in which I was having that were accessible to his eye (rear window not going down). Mitch explained things for me as needed. The gentleman who drove the shuttle was very personable and we had a good conversation about teaching, as he is a retired teacher and I am an educator as well.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Serenity Gibson on 09/18/2023
Dealer Response
Heather, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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