Kia Of East Syracuse
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Dealership Service Review
service Rating
awful and dishonest service dept
Written byon 07/16/2015
treated like an empty checkbook .towed into the dealership. 3 days and 700$ later the problem was not fixed, it happened again. another 700 to fix the problem that should have been diagnosed the first time. told they could fix it that day, was not fixed until 2 days AFTER they said it would be completed. no loaners, no customer service to fix the situation, just false promised, misdiagnosed problems that put my kids and family in jeopardy due to the nature of the problem that was not diagnosed correctly the first time. awful!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No