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Curry Subaru


3040 E Main St, Courtland, NY 10567 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
UNBELIEVEABLE
Written by angry11 on 06/08/2012
On Feb. 1st, I ordered a new car from Curry. Factory ordered Impreza, with an estimated wait of 6-8 weeks. After 8 weeks, I was told by Susan, my saleswoman, that Wayne, the sales manager had " accidentally " ordered the wrong car, and they would need to order it again. Though shocked and disappointed, I agreed to wait, and was told there would be " compensation". When pushed to give a firm answer on just exactly what that meant, I was told they were unable to give me a firm answer until they had the invoice in hand, but rest assured, compensation will come. After 8 more weeks of waiting, I began calling regularly inquiring about the status of my car. Wayne, the sales manager, hung up on me after I yelled at him, and has since refused to take my calls, or return messages. I did manage to speak with someone 2 weeks ago, who told me my $1000 cash deposit would be returned to me, as they were unable to tell me IF or when my car would arrive. It's been two weeks since they " sent the check". It's still not here. I am not local to the dealership, or I'd walk in for my refund. Basically, this has been the worst experience possible in attempting to purchase a new car. Anyone [non-permissible content removed] had best shop elsewhere.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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