Wayne Auto Mall Hyundai
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Look over every penny
Written by 03/30/2017
onI went in there to look at a certified pre-owned used car. They had a bunch, the prices they had listed on the car was high, but we ignored that. What should have tipped me off was that the price included a $995 fee for precertification. That is BS it's either certified already or not. But we also ignored that when we talked about price. The salesman game me a price and then went back to the podium where I suppose the sales manager was and printed out a sheet of what it would cost. I had told him the price had to include everything except tax, title and doc fee. (BTW their doc fee is $399 higher than anyone else since I started keeping track) The sheet had all the numbers, but I didn't look too closely for 'add-ons') as I thought they were included in the price he had quoted me. I did look more closely this time and saw there was some sort of spray the seats thing so they wouldn't get damaged. I.e.the scotch gaurd you can buy at walmart for $5.33 only he was charging me $399 and ETCHing for another $3.99. Thus his price was $798 higher than he quoted and he thought he could slip that in. The scotchgaurd he removed but not the etching. I told him, no one said they wanted etching. He wouldn't remove it. Anyway everything was printed out for you to see before you buy the car, BUT LOOK OVER EVERY PENNY. I may end up buying a car from this dealership but you can be assured I will question everything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
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carespecialist on 04/05/2017
Dealer Response
Thank you so much for taking the time to write us a review. We appreciate your feedback and are grateful for the opportunity to earn your business. We hope to see you again in the future. Please let us know how we can assist you further.
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