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Jack Daniels Audi of Upper Saddle River

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Jack Daniels Audi of Upper Saddle River
243 Rte 17 S, Upper Saddle River, NJ 07458 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
new Q7
Written by ron570 on 05/20/2015
While im very annoyed with the sales dept and manager, i still like the vehicle. Also, this dealership has excellent service dept managed by Pedro Martin. I really would have liked nicer management concerned with my needs, but service is most important.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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jdaudiofusr on 06/18/2015
Dealer Response
We appreciate you taking the time to provide us with this feedback, Ron. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. It is disappointing to know for any inconvenience that occurred in our department but are happy to hear that Pedro was able to turn the situation around. If you would like to discuss your experience further or if there's anything we can do for you, please do not hesitate to contact me directly. Steve Park - General Manager - spark@jackdanielsmotors.com
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