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Mount Ephraim Chrysler Dodge Ram


620 N Black Horse Pike, Mount Ephraim, NJ 08059 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Edmunds "Price Promise" tossed on floor
Written by NoChargerToday on 08/21/2016
Got my Edmunds Price promise price online, went tothe Dealer's website and chatted a number of times witht heir Internet staff about the car I wanted, discussed the price I had and asked about all other hidden "gotchas" that I might encounter, as I wanted a quick no argument deal. Was assured only the doc fee would be added to the guaranteed price. When I got there, they were very friendly, happy to work with me etc. until I brought out the Price Promise price they supply through Edmunds, and that's when the trouble started. They let me sit and wait for 90 minutes without speaking a word to me, and finally came back to say they could do that price + and additional $2500 dollars, but no less than that. I said no deal, flat out, which took them a bit by surprise. i suppose the idea was to get me to bond with the car when they left me sitting next to it for 90 minutes. They then took another 90 minutes "trying really hard" to get the price close to what I came in with, but still couldn't, so I left. This is a bait and switch place, where you can frequently hear them giving their customers a very hard time over tough decisions, and I heard the sales manager berate one customer, "What's your wife gonna say, just take it home!" I suppose if you have never bought a car before their slick talking ways might make you think they are the best, but they are not honorable people, at least the sales managers aren't. Salesmen are often spoken down to as well by the "closers" at the front desk. Do yourself a favor, and shop elsewhere or at least expect every car dealer trick int he book to be thrown at you. Again, not an honest honorable place unless you are paying the sticker price.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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