Precision Chrysler Jeep Dodge Ram
Back to Sales Reviews
Dealership Sales Review
sales Rating
BUYER BEWARE - SCAMMED - $500 Etching Fee
Written by 03/02/2020
onI purchased a used certified Jeep from Precision in January. When I walked into the dealership I was greeted by a salesman who claimed Precision was better than all the other car dealerships out there. The salesmen stated no hidden fees other than a $450.00 Document Fee. After negotiating a price and being very excited to buy a Jeep for my wife, I missed a $500 etching fee in the invoice. I left multiple voice mails for the Finance manager to see if Precision would do right but did I not receive a response. I followed up with the Salesmen who said he would get back to me but he did not. I don't buy cars every day so shame on me for not paying greater attention to the details in the Precision invoice. I am completely disappointed. Precision is no different from the others and perhaps worse for the lack of a callback. It speaks volumes to their customer service. Here are a few links that will help others buying from Precision identify their poor business practice. I share it for others currently looking to purchase a car as well. Happy to share my invoice showing the Precision etching charge if anyone is interested.
CNN: https://www.cnbc.com/2016/03/23/how-to-avoid-pesky-new-car-fees.html
Consumers Report: https://www.consumerreports.org/fees-billing/how-to-avoid-car-buying-fees/
Games Dealers Play https://www.consumerlawgroup.com/blog/2014/06/games-dealers-play-vin-etching.shtml
AARP: https://www.aarp.org/money/scams-fraud/info-2016/car-buyers-beware-sneaky-costs.html
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No