Skip to main content

Sansone's Route 1 Hyundai


90 US Hwy 1, Avenel, NJ 07001 (map)
Today 9:00 AM - 7:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Dealer not recommended
Written by Gabriela Panchi on 03/19/2020
What a frustrating process! Very DECEIVING way of doing business. They offered us an Allstate Bonus Drive of $500 as part of the deal. I called days later to follow up with Allstate and they informed us the car wont qualify because it was a Demo car , previously registered with over 2000 miles. Thomas the sales man and the managers knew the car didn't qualify. While at the dealer I confronted Thomas about the issue. His response was “ OH WELL IT DIDNT QUALIFY” ! Moments later he comes back with an $100 dollar bill to pay us for his mistake ! Not only the salesman was horrible, but the finance guy didn’t explain any of the paperwork he put in front of us to sign. We had to ask him to explain. I can go on and on with all the misleading false información we were given but it is a waste of time . Bottom Line: DEALER NOT RECOMMENDED
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Sansone Hyundai on 03/24/2020
Dealer Response
Gabriela, thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a resolution. Please contact AnnaLisa, Business Development Manager at Lbautista@sansoneauto.com to discuss further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.
Report