Sansone's Route 1 Hyundai
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Dealership Sales Review
sales Rating
Dealer not recommended
Written by 03/19/2020
onWhat a frustrating process! Very DECEIVING way of doing business. They offered us an Allstate Bonus Drive of $500 as part of the deal. I called days later to follow up with Allstate and they informed us the car wont qualify because it was a Demo car , previously registered with over 2000 miles.
Thomas the sales man and the managers knew the car didn't qualify.
While at the dealer I confronted Thomas about the issue. His response was “ OH WELL IT DIDNT QUALIFY” ! Moments later he comes back with an $100 dollar bill to pay us for his mistake !
Not only the salesman was horrible, but the finance guy didn’t explain any of the paperwork he put in front of us to sign. We had to ask him to explain.
I can go on and on with all the misleading false información we were given but it is a waste of time .
Bottom Line: DEALER NOT RECOMMENDED
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Sansone Hyundai on 03/24/2020
Dealer Response
Gabriela, thank you for bringing this to our attention. We’re sorry for the inconvenience and hope to reach a resolution. Please contact AnnaLisa, Business Development Manager at Lbautista@sansoneauto.com to discuss further. We look forward to sharing your feedback with our team to allow us to better serve you on your next visit.
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