Lovering Volvo Cars Nashua

this dealership makes a huge deal about it's 3 day return policy. I wanted to return a car within the stated 36 hours but was told that the clock started, not at 4:00 p.m. on a Friday when I took possession, or even at 3:00 p.m. when I arrived but the 3 day return policy started at 9:00 a.m. , six hours before I even saw the car. I was treated like a criminal. I cannot believe it but I actually came back in search of a good deal on another Volvo at the Concord store. This time, the salesperson inverted/copied/ the mileage wrong, as being 10,000 miles but it really had 40,000. The sales person, Gary was just copying what someone else wrote. Gary is a good sales person. I returned this car because it had more miles on it than was presented. The Manager of the Concord store could not be bothered with coming out of his office to apologize for their mistake. Gary did. Finally, months, later, last week, (heaven knows why) I went to the Nashua store and was treated like crap. After two hours of test driving with Donna. (nice and knowledgeable) the guy who estimates the value of trade-ins told her that he was in a meeting and would cll me in two more hours with the value of my trade. He must have gone to his computer and it probably said do not sell a car to this guy. How much do you bet that my side of the story is not in the computer. Get specific about the 3 day satisfaction return policy, get it in writing and verbally.