Lovering Volvo Cars Nashua

We visited Lovering Volvo, Nashua, with the idea of purchasing a Volvo XC60. We had never purchased a Volvo before, and were replacing our Ford Expedition. Based on the reviews online at various sites, we chose Lovering over other dealerships, and Nashua was closest to us. The first night we visited, we were under the impression the dealership was open until 8pm. We had some trouble finding it as our Maps navigator kept sending us to the wrong part of Nashua. When we finally did arrive, we discovered after entering and looking around for a bit, that the dealership had closed 30 minutes prior to our showing up. Nevertheless, a sales agent who had been preparing to leave for the day spent all the time we wanted with us answering our questions. We felt terrible to take up her time, and we asked for her name so we could come back the next day and purchase a vehicle. She said she was off that weekend. We couldn't believe how wonderful she was to spend so much time with us with no payoff to herself. She just genuinely cared about helping us. We returned the next day with an extremely favorable opinion of the dealership. After looking around again, someone only asked us if we would like a salesperson after it became clear we were ready. I found the absence of "vultures circling the lot waiting for prey" not only refreshing, but excellent business practice. Our salesperson, Jeremy, was extremely affable, knowledgeable, and helpful. He explained the car's features to us, and offered any test drive we wanted to take in any vehicle we wanted to consider. We never felt rushed or pressured--EVER--and we were treated with respect. As far as haggling, the dealership started with a fair number, and we only needed to negotiate slightly. There was no game-playing, and I never felt there were any backroom deals/scams occurring behind the scenes. Their prevailing philosophy was to make it work if we wanted to purchase a car, and he was willing to show us other cars at various price points. In addition, we were given the keys to the test vehicles and told to just go and drive. There was no one breathing down our necks during the test drives, so we felt we could be honest about discussing the car we were driving. I read the first reviewer's comments above, entitled "bait and switch," prior to visiting the dealership. We were watchful for any monkey business, but I was also reassured that where someone has posted a negative review (and there weren't many) on a website , the dealer took the time to respond. It became obvious to us the dealer had made every effort to try to please the customer and provide some solution. That modus operandi characterized our experience exactly. We purchased our vehicle and I couldn't get down to pick it up, so Jeremy actually delivered my new car to me, and he even showed up with flowers in tow! He took all the time I needed to show me how to drive my new car, while his "ride" back to the dealership waited patiently. We have never purchased a Volvo before, but I doubt we will purchase anything else from here on out. One automobile reviewer stated the XC60 has more safety features than a panic room--music to my ears!-- and it really was true. We could not be happier with the car, so far, or the dealership. Time of course will tell as to the dealership's responsiveness to any issues that come down the line later, and time will tell as to the car's reliability, but we have high hopes. I believe that's more than anyone can expect when purchasing a vehicle.