Ira Toyota of Manchester
Back to Sales Reviews
Dealership Sales Review
sales Rating
Purchase of pre-owned Sienna
Written by 02/02/2024
onThe staff at IRA were very helpful and accommodating! Giselle (our sales rep) was efficient and even helped buckle in our carseats before we left. They were willing to match another offer on our trade-in. They also provided a rental because our Sienna was not ready until the day after the purchase. The only reason I did not give 5-stars was because the van was ready later than they said it would be, so that caused a bit of stress because I had to be somewhere else and I ended up waiting for the van to be finished. Overall, it was a very positive experience! We are happy with our purchase!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Sara Thurston on 02/03/2024
Dealer Response
Thank you for sharing your experience at Ira Toyota of Manchester! It's great to hear that the staff, particularly Giselle, was accommodating. Matching the trade-in offer and providing a rental demonstrate our commitment to customer satisfaction. While the delay in van readiness caused some stress, we're glad the overall experience was positive, and you're happy with your purchase. Safe travels in your new Sienna!
Report