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Lexus of Queens

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Lexus of Queens
4040 Northern Blvd, Long Island City, NY 11101 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
3 out of 5 stars (28)
Recommend:
Yes (1) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Misleading salesmen
Written by ZalmenL on 01/12/2018
I leased a vehicle with Lexus of queens a couple of weeks ago, I would not recommend this dealership as I was lied to by the sales rep. I was given a test drive with a different spec'd model and when I asked about certain options I was told that would be the same in the model I'm getting. Unfortunately after a couple of weeks owning the vehicle I'm finding out that I was misled.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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bramautogroup on 01/19/2018
Dealer Response
Good afternoon, I am sorry that you feel like you were misled by one of our Sales Consultants. Customer satisfaction is very important to me and I would like the opportunity to address your concerns. I invite you to contact me, so that we may discuss this in further detail and so that I may make any appropriate adjustments. Ken Wartel, General Manager, Lexus of Queens, (718) 392-7500.
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