Family Ford
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Dealership Service Review
service Rating
Damaged every RIM!
Written byon 11/11/2021
If you care about your vehicle, don't bring it here. I dropped my car off on Friday morning for tires, alignment and rotors to have my car held hostage until Monday morning.
When I received my car, there was damage on every rim of the vehicle. The Service Manager was denying the damage was done by them when it's clearly evident the damage is fresh. He offered to only fix one of the rims when the entire set should be their responsibility. This location has severely gone down hill, well before the pandemic. FORD OWNERS BEWARE!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No