Family Ford
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Dealership Service Review
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Ford Escape Repairs
Written byon 08/14/2017
Our son's 2008 Escape had some steering issues that caused worry, so we brought to Family Ford for evaluation. The repairs were made quickly, and competently. The vehicle steers like a new car now. He also had been hit in a parking lot, causing minor damage as panels needed to be duct taped together. They were able to repair by replacing latches only, saving a lot of money. Just a great crew to work with, John on Service, Ken in the bay. Hats off to the body shop guys too!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes