Skip to main content

Lithia Hyundai of Reno


2620 Kietzke Ln, Reno, NV 89502 (map)
Today 8:00 AM - 5:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Richard Dvorak is Amazing! Great Sales!
Written by CourtneyR on 06/16/2017
This review only pertains to the sales experience (NOT FINANCE) of my 2017 Hyundai Elantra with Richard Dvorak. I began car shopping on Monday and did some internet shopping. Received a call back that same day from Richard. He advised he was off on Tuesday & Wednesday, but to just give him a call if I wanted to come down and take a look at any vehicles. He gave me his cell number and I ended up calling him Tuesday afternoon. He met me at the dealership and we looked at a few vehicles, checked options, and took a test drive. I told him I was definitely going to buy a vehicle, but would wait until Thursday or Friday since he was off on Wednesday. Well, I started looking online again and realized that the vehicle I wanted (with the options/color I wanted) was the only one on the lot. On Wednesday I again called Richard (on his day off!) and he said no problem, come on down. He had the car being detailed as I arrived. We completed the paperwork and while waiting for the finance manager he went and filled the tank. We had quite a bit of a wait and he waited with us and kept us up to date on the time frame. This was all on his day off! He gave us a tour of the dealership, service, and parts departments. He sat in my new car and helped me set up the Blue Link and showed me some neat options while we waited. Overall this was the absolute best experience I've ever had with a salesman at a car dealership. I would not hesitate to purchase another vehicle from Richard in the future! Very straightforward, honest, and caring individual. He went above and beyond and made the experience a great one!!! Thanks for everything Richard!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.