Lou Fusz Toyota
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** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE OUR ISSUES - THANK YOU!
Written by 02/25/2016
on** UPDATE - LOU FUSZ DID THE RIGHT THING & RESOLVE THIS ISSUE - THANK YOU! **
I received a call from the dealership management to inform me that they have decided to REFUND a portion of what my parents felt were over-charged to them. After having a lengthy discussion with the dealer, they now have accepted to make my elderly parents satisfied about the costs that they were initially charged by providing them with a concessionary refund. We appreciate the fact that they have now understood our position; by promptly reacting to my folks with an offer to provide a satisfactory refund amicable to both parties.
** THANK YOU LOU FUSZ TOYOTA FOR MAKING THIS RIGHT **
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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loufuszcars on 08/19/2016
Dealer Response
We're so glad that we were able to work things out with you. Please let us know if we can be of help in the future.
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