State Line Nissan

It all started with a visit to this store and a conversation with Nick Dudaj who ran my credit and then showed me some options on models. I choose a Nissan Sentra SV. I went through the finance office and then came out to the car. The first indication of problems was that they never pushed in a fuse to take the car out of transport mode. This is something that should have been done before I ever saw the car when it came off the truck. I drove home and figured this out myself. The next issue came up about a week later when Nick called me and said there was a problem with the financing and I was to return the car. During this phone call he was rude and accused me of lying to him. The next morning I called and spoke to a manager and explained the situation and he said they would get back to me later in the day. At the end of the day I got a call from Larry Boley, the finance manager asking for more time to figure things out. He called the next day and said they had figured something out and could my wife and I come back and resign paperwork. When we got there he told us that the new lender was requiring more documentation, which it was to late in the day to get. I now have to return to the dealership for a fifth time to provide this. When I returned with the additional documentation, I had to wait from over an hour for the couple in front of me to finish up. Based on what I overheard, those people had been run through this ringer as well and were also resigning paperwork. Finally got everything done and thought that was the last of my problems from them. I was wrong. They did not send me the paperwork to go title the car until the 31st day. Missouri requires that you title a new car within 30 days or pay a penalty. I called and spoke with Larry Boley who was full of excuses about why this was my problem and not theirs. I had to get mean before he was able to connect me with someone who would actually agree to pay me back for the penalty. Avoid this dealership at all costs, they way they treat people is horrible and you will be making several trips out there to get the deal done.