Jay Wolfe Toyota of West County

DO NOT BUY FROM THIS DEALER. Before I start, I have called the dealership multiple times with no response. I always get transferred to voicemail of the managers. a lot of phone tag. All I get is voicemail. Then when they finally call me back I can't answer my phone so when I return their call of course they don't answer. I leave a voicemail and this was last week And still no call back. I dealt with Sal (person who sold my car and told me it has a third row which it does not) and David the sales manager. So of course this review does not reflect everyone that works there since they were the only two that I seem to only be able to get a hold of about my issues. I made the mistake of buying from this dealership. They lie to you just to make a sale. They also will be nice until after the sale they don't care if they made a mistake. They lied to me about a feature in the vehicle and after the sale they don't care. The response I get from them and the tone is not acceptable. They basically told me too bad, I got screwed over. Nothing they will do for me and they really didn't sound like they cared. They told me because of the price I paid and looking through the paperwork that they won't do anything to fix it. I shouldn't have trusted them. They will also tell you that they are the only people that can give 4 years of free maintenance and 1 year of all this extra stuff. It's a gimmick. The 4 years of free maintenance is offered at every Toyota dealership. I talked to multiple Toyota dealerships in multiple cities after the fact. They will tell you that's "impossible" that they are the only ones that offer it. Straight up lie. So not the type of people you want to deal with. And the 1 year of their "jay Wolfe advantage program" is a gimmick. Not really worth the value they say it is. Of course everything is going to seem great when you want to buy a car. After the sale is done they don't care about you. If they make a mistake or if they just simply really lied about the feature, they blame it on me and don't own up to it. Even when we have multiple family members that buy cars from them. For sure going to warn my other family members as well.