Jay Wolfe Toyota of West County

Buying a car is not a fun experience and I would not expect it to be. My time at Jay Wolfe wasn’t bad, and from previous car buying experiences this would rate as a positive. Our salesman was knowledgeable and showed us around the lot, We had come in with three specific autos that I had researched over the internet, looked at them and took one out, no real pressure or any type of bait and switch. It did take at least three hours to get the deal done. The finance department did try to up-sell the warranty but I expected that. What I did not expect was the talk about the electronic sensors and other electronic issues as being problematic with Toyota. I find that in my mind this hurt the brand and shouldn’t be used as a sales tool when you are trying to get repeat customers.