Jimmy Gray Chevrolet
Back to Service Reviews
Dealership Service Review
service Rating
Don’t follow up
Written by 11/24/2018
onI wish I could give zero stars. After bring my camaro in for a problem, I was told that a part would have to be ordered and I would receive a call in 2-3 days! It’s been 2-3 weeks and I’ve been calling with no response. This is the poorest form of customer service. This is not the first time I’ve had issues with this service department. I’ll be sure never to trade, purchase or lease another vehicle from this dealership!!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No