AutoNation Ford White Bear Lake
Back to Service Reviews
Dealership Service Review
service Rating
Extended service
Written by 11/20/2023
onGreatly appreciative!
Thank you to the AutoNation Ford Service Team! What started off as a rough experience, quickly turned around to be a positive outcome. I send an extended thank you to both Scott and Pat in management for making things right! The length of communication received from these managers to resolve my vehicle services was outstanding and greatly appreciated. Not only did I receive a luxury loaner while my vehicle was in service, most importantly I received honest work and trust in doing the work with my vehicle when it comes to repairs (Bonus for the detailing). Purchasing my vehicle almost two years ago from you and continuing to have it service at AutoNation overtime has given me trust in the performance and commitment to satisfy me as a valued customer.
Thanks and Blessing to you all!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Nancy Gorge on 11/21/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Report