Luther Burnsville Volkswagen
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New Lease and Very Positive Experience
Written by 07/08/2014
onI purchased a VW Passat a couple years ago from another dealership and had a horrible experience. I have been taking that car for service to Burnsville VW and they have always done an amazing job. They are honest, up front and willing to go the extra mile. When I decided to trade in that car for an upgrade, I considered leaving the VW family altogether, but my service consultant, Sandie, convinced me to talk to Linda R. The entire experience was very positive. Linda was friendly, knowledgeable and honest. Linda listened and cared about making this a positive experience for me and never pressured me to do something I wasn't comfortable doing. I drove multiple cars from multiple dealerships throughout the process, but I kept coming back to Burnsville VW. I ended up leasing a 2014 VW Passat and they even brought in a vehicle from Rochester in the color I wanted. I don't regret my choice in vehicle and would go back to work with Linda again in a heartbeat.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes