Bloomington Lincoln

Day 1, called at 10am to arrange to see a used vehicle at 6pm. When we arrived, we had to wait 1/2 hour while they removed the snow from it. They did not even bother to prep the car to show. A deal could not be made after we made our offer. Day 2, salesman called and a purchase price was agreed upon. When we arrived the contract was presented, but at a much higher price. When this was pointed out, the salesman said that was the best he could do. After driving a long distance to purchase the vehicle, this dealer tried to pull an old tactic, hoping the purchaser would not notice the increase. Day 3, a call was made to the sales manager and the events explained. After he apoligized he offered to sell the car as agreed upon on day 2. Day 4, a call was made at 12pm to the sales manager and informed we would pick the car up at 6pm. We were told to ask for the manager when we arrived. When we arrived we were told he was on the phone. After 20 minuets we asked if the manager was still on the phone and if he knew were there to pick up the car. The receptionist said he knew we were there. (He did not even bother to greet us) The receptionist then told us the car we to purchase had been lent out to a service customer. No wounder the manager didn't have the guts to talk to us. The receptionist was great. She contacted the driver of this car, who returned it. No effort was made to clean the car. We were then ushered into a storage room with a desk to go over the paperwork. The only reason we stayed at this dealership, is that the car was for my son, and this was what he wanted. After the purchase was completed, no one came to thank us for buying a vehicle from this dealership. Totally a classless operation.