Skip to main content

Galeana's Van Dyke Dodge Ram


28400 Van Dyke Ave, Warren, MI 48093 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Purchased one car here before, glad I didn't make the same mistake twice
Written by mikeyinthed on 08/15/2012
I purchased a 2011 Dodge Challenger from this dealership new last year. It was a smooth process. They did low-ball my trade (but I wanted a Challenger), inflated my interest rate (they gave me 7.49%, I refinanced a week later for 2.99%), and the salesman didn't show me any features of the car - he handed me the keys and stayed inside the entire time. I went back there trying to purchase a 2012 Dodge Journey. This time I wasn't as sold on the car and made a much better decision. They offered me $7,500 for my trade. Then bumped it the $8,100 after I told them another dealer offered me $9,100. Why they think I'd take $1,000 less just so I could buy from them I don't know. Shouldn't they be beating the other place because I have bought a car there before?!?! They got me approved 11.15% but told me it was 11.99% (I know this because the dealership I did buy my Journey from the next day got us financed thru Ally as well). So they low-balled my trade and inflated the interest rate again, but this time I knew better and went elsewhere. The dealer called me a few times the next day. Offered to match the 11.15% rate and give me $9,400 for my trade. They started at $7500, went to $8100 but it was like pulling teeth, and then all of the sudden they will give me $1300 more for my trade? Go to Orchard Chrysler Dodge Jeep Ram if you're in the market for a Chrysler product - they treated me honestly and were great to deal with. The salesman spent 15 minutes showing us ALL of the features of the Journey.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.