Galeana's Van Dyke Dodge Ram
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Purchased one car here before, glad I didn't make the same mistake twice
Written by 08/15/2012
onI purchased a 2011 Dodge Challenger from this dealership new last year.
It was a smooth process.
They did low-ball my trade (but I wanted a Challenger), inflated my interest rate (they gave me 7.49%, I refinanced a week later for 2.99%), and the salesman didn't show me any features of the car - he handed me the keys and stayed inside the entire time.
I went back there trying to purchase a 2012 Dodge Journey.
This time I wasn't as sold on the car and made a much better decision.
They offered me $7,500 for my trade.
Then bumped it the $8,100 after I told them another dealer offered me $9,100.
Why they think I'd take $1,000 less just so I could buy from them I don't know.
Shouldn't they be beating the other place because I have bought a car there before?!?!
They got me approved 11.15% but told me it was 11.99% (I know this because the dealership I did buy my Journey from the next day got us financed thru Ally as well).
So they low-balled my trade and inflated the interest rate again, but this time I knew better and went elsewhere.
The dealer called me a few times the next day.
Offered to match the 11.15% rate and give me $9,400 for my trade.
They started at $7500, went to $8100 but it was like pulling teeth, and then all of the sudden they will give me $1300 more for my trade?
Go to Orchard Chrysler Dodge Jeep Ram if you're in the market for a Chrysler product - they treated me honestly and were great to deal with.
The salesman spent 15 minutes showing us ALL of the features of the Journey.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable