Al Serra Buick GMC
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EXCELLENT SERVICE: Mr. Josh Pettinger
Written by 03/14/2022
onThe “Oil Change+ All points Maintenance” was done at AL SERRA’s BUICK Service dept., @ Grand Blanc, MI. My appt., was with Mr. Josh Pettinger who took excellent care of my Buick Encore. Everything was explained to me about the Oil Change/ Lube procedure& the NEW GM REWARDS POINT=CASH system. Josh was patient & very clear in explaining all the questions I had. His team of technicians did an outstanding job in the Buick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes