Bowman Chevrolet

I purchased my truck in March 2008 from Bowman. I took the truck in for a recall and a couple of trim pieces had fallen off. I dropped the truck off on 11-13-08. I gave them a list of things that needed work (5 items) they called me on the following day and said the temp sensor was bad and on backorder. I inquired about the other problems and they had forgotten them. No word for a week. I called on Thursday 11-20 and the service guy had taken a vacation and nobody new my status but a clerk look at and thought they might still be waiting on parts. Called the next day and nobody new my status again, i spoke with another service person who said my guy is still on vacation and is due back the middle of next week and he would be the guy to speak with. At this point I became irate I told them I need my truck and that i do not have a loner car. He then said he would ask around and see what he could find out. He called back an hour later an said everthing was fixed and so I went down the list and they had again forgotten all the items on the list. The main item was a headrest dvd player. I bought the dvd player from GM and installed myself and was issued a 12 month guarantee on parts. They promptly told me it was after market part and i said no it is a gm part. At that point they said they have to call me back again. The serviceman called back in an hour and said it was a in fact GM part but could not warranty it because they felt it was out of its 12 month warranty. I replied that I bought the truck in march of 2008 how in the world could anything on it be over 8 months. I bought the extended warranty and paid cash for this truck and was very patient with Bowman but in light of this event I will never buy a gm product again as long as i live.