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Dominion Chevrolet

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Dominion Chevrolet
9630 Red Arrow Hwy, Bridgman, MI 49106 (map)
Today 9:00 AM - 7:00 PM
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Service Rating
1 out of 5 stars (2)
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Dominion Chevrolet Service Department
Written by Steve on 08/06/2022
My 2012 HD2500 dash was NOT cracked until the dealer replaced my airbag per the recall. The mechanic claimed he could nether say the dash was cracked or not when he replaced it when confronted. You would have thought he could have seen the crack when he worked on the airbag. What a cop out. Heedless to say I am done with that dealer. Wish I had taken a picture before he worked on it. Now thanks to Dominion I have to live with a cracked dash.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Steve on 10/04/2022
Update 10-4-2022: Dominion Chevy replaced my cracked dash with a new OEM one! At NO expense to me! The owner made it right! Hats off to Lou! Therefor I am retracting my complaint.
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Dominion Chevrolet on 08/08/2022
Dealer Response
Steve, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Dominion Chevrolet Team
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