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Fathers & Sons Volkswagen


434 Memorial Ave, West Springfield, MA 01089 (map)
Today 9:00 AM - 5:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Enjoyable Process. Great Customer Service
Written by AnnaGsreview on 02/01/2016
I very much enjoyed my experience at Fathers Sons Volkswagen. I went in to purchase a used car, but after talking with Tom, I determined that leasing was a better fit for my budget and lifestyle. I worked with Tom and Steve to find the perfect car that met all of my needs and stayed within my budget. The process was enjoyable and Steve's assistance with running the numbers was very clear and helpful. I found their customer service and attention to be great, and I would certainly recommend them to any friend or family member. Overall, it was an excellent experience.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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fathersonvolks on 02/03/2016
Dealer Response
Thanks for your perfect review, Anna! We're glad to hear that Steve was helpful in assisting you in your purchase! We strive to provide excellent customer service, and we're glad that this was the case for you! We appreciate your recommendations as well. Please let us know if there's anything else we can do for you. Sincerely, Damon Cartelli, President and Owner
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