Skip to main content

Fathers & Sons Volkswagen


434 Memorial Ave, West Springfield, MA 01089 (map)
Today 9:00 AM - 5:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Purchased new 2015 VW TDI Golf
Written by bballppaul on 07/01/2015
I was looking for a new 2015 VW TDI Golf with a manual transmission. I had done lots of research online and had contacted a few dealerships in the area. Fathers and Sons was very quick to reply to my inquiries. Raineer worked with me, and took me on a test drive. Raineer was knowledgeable and took me on a test drive. He was very patient with me too, as it had been a few years since I'd driven a stick (just a few stalls on the test drive!). Once we got back, the Sales Manager and I discussed price, and we very quickly came to a fair deal. We came to a fair vehicle price and I was offered a good deal for my 16 year old vehicle I was trading in. I had done my research beforehand, and the Sales Manager recognized that. He was very straightforward and honest with me. I went home that evening, discussed the financials with my significant other, and the next morning we made the deal and I drove home with the car that very day. Overall, I got the car I wanted for a very fair price with no hassle involved.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
fathersonvolks on 07/02/2015
Dealer Response
What an enjoyable review to read, Paul! It is reassuring to know that our staff provided you with a hassle-free and welcoming shopping experience. Fathers & Sons Volkswagen’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Take care and happy trails. Sincerely, Damon Cartelli, President and Owner
Report